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If you have a defective cart**, and it
is still less than one year since you purchased it, please e-mail
us a picture of the damaged cart. Most problems are easily solved with
a replacement pin or clip, etc. Once determined, we will gladly
send you a new part or replace the cart.
Please e-mail the photo to: returns@greatfoldingcarts.com.
If you need to exchange the cart** for
another size, first contact us for authorization, and then ship
the original cart back in proper packaging, include a check for
the shipping costs of the replacement cart and a note of
explanation with your address (or copy of your invoice). Once we
receive the cart undamaged in re-sellable condition, we will ship
the replacement cart.
If you need to return the cart** with no
replacement, please ship the cart back in proper packaging. Once
we receive the cart undamaged in re-sellable condition and a note
of explanation with your address, we will issue a refund either to
your credit card or by check minus the original shipping charges.
It
is the sender’s responsibility to ship return items properly.*
Great
Products is not responsible for lost or damaged returned items.**
Great
Products
3611 South Underbrush
Pahrump, NV 89048
1-727-403-2772
sales@greatfoldingcarts.com
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